7 principles of correct customer communication
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Do not lose your business needlessly. While shopping around for Christmas presents, we discovered (and used) our chat on various... Read more »
Smartsupp release notes 11/20
Here is a simple summary of the features added in November: Dashboard setting up your profile is simpler (see here) multiple... Read more »
Wherever you are you can always answer your customers using our mobile app.
Do you feel like the constant checking of your computer to see if you received a message from a customer... Read more »
Recurring Christmas questions? Be faster with shortcuts!
We all know what this time of year is like. Christmas is almost here and people are shopping for presents.... Read more »
How to prepare your e-shop for Christmas with chatbot?
Christmas is around the corner, the magical time of hustle and bustle, nerves, frantic shopping, but also time spent with... Read more »
Smartsupp release notes 10/20
Here is a simple summary of the features we have added this October: Dashboard “Resolve” button added into the... Read more »
FAQs: What have you been asking this month?
We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts.... Read more »
Adjustments in the FREE package – effective 29th October 2020
Dozens of people work on Smartsupp’s continuous development. Every two weeks we release new features or performance improvements and we... Read more »
Which parts of the Chat box API have we incorporated into the new version of Smartsupp?
The new version of Smartsupp offers you many more functions, so it is no longer necessary to solve some issues... Read more »
The end of the old XMPP. Take a full advantage of the new Smartsupp!
We have implemented XMPP solutions in the past mainly due to the absence of mobile applications. Today, you have the... Read more »
