• Contact us
  • enEnglish
    • csČeština
    • frFrançais
    • itItaliano
    • plPolski
    • brPortuguês
    • esEspañol
    • huMagyar
    • deDeutsch
  • Contact us
  • enEnglish
    • csČeština
    • frFrançais
    • itItaliano
    • plPolski
    • brPortuguês
    • esEspañol
    • huMagyar
    • deDeutsch

7 principles of correct customer communication

January 4, 2021 | Jan Švábík | Smartsupp, Tips, Tipy
7 tips cover@2x
Featured
Do not lose your business needlessly. While shopping around for Christmas presents, we discovered (and used) our chat on various... Read more »
Read whole post
release_notes (1)
December 18, 2020 | Product News, Smartsupp

Smartsupp release notes 11/20

Here is a simple summary of the features added in November: Dashboard setting up your profile is simpler (see here) multiple... Read more »
Jan Švábík Jan Švábík
Mobile apps
December 16, 2020 | Smartsupp, Tips

Wherever you are you can always answer your customers using our mobile app.

Do you feel like the constant checking of your computer to see if you received a message from a customer... Read more »
Jan Švábík Jan Švábík
smartsupp christmas shortcuts
December 4, 2020 | Smartsupp, Tips, Tipy

Recurring Christmas questions? Be faster with shortcuts!

We all know what this time of year is like. Christmas is almost here and people are shopping for presents.... Read more »
Jan Švábík Jan Švábík
smartsupp christmas
November 26, 2020 | Smartsupp, Tips, Tipy

How to prepare your e-shop for Christmas with chatbot?

Christmas is around the corner, the magical time of hustle and bustle, nerves, frantic shopping, but also time spent with... Read more »
T03PHPRA4-UN3K7F8Q2-97c864c634ba-512 Karen Nadal
release_notes (1)
November 18, 2020 | Product News, Smartsupp

Smartsupp release notes 10/20

Here is a simple summary of the features we have added this October:   Dashboard “Resolve” button added into the... Read more »
m smartsupp web Michaela Žabková
smartsupp tutorial
November 18, 2020 | Smartsupp, Tips

FAQs: What have you been asking this month?

We have gathered some questions you frequently ask. This short article will surely help you in case of any doubts.... Read more »
T03PHPRA4-UN3K7F8Q2-97c864c634ba-512 Karen Nadal
omnichannel-blog-update
October 27, 2020 | Produktové novinky, Smartsupp

Adjustments in the FREE package – effective 29th October 2020

Dozens of people work on Smartsupp’s continuous development. Every two weeks we release new features or performance improvements and we... Read more »
smartsupp-1200px-51154808501114@2x Tomas Horacek
smartsupp api
September 17, 2020 | Product News, Produktové novinky, Smartsupp, Tips

Which parts of the Chat box API have we incorporated into the new version of Smartsupp?

The new version of Smartsupp offers you many more functions, so it is no longer necessary to solve some issues... Read more »
m smartsupp web Michaela Žabková
omnichannel-blog-update
September 1, 2020 | Product News, Smartsupp, Tips

The end of the old XMPP. Take a full advantage of the new Smartsupp!

We have implemented XMPP solutions in the past mainly due to the absence of mobile applications. Today, you have the... Read more »
m smartsupp web Michaela Žabková
  • 1
  • 2
  • 3
  • 4
  • →

Categories (6)

  • Smartsupp
  • Product News
  • Customer Stories
  • Tips
  • Tipy
  • Produktové novinky
  • Search in posts

    Follow Us on Twitter

    Like our page on Facebook

    Smartsupp

    Company

    • Terms of service
    • Data privacy & GDPR
    • Affiliate
    • Contact
    • Our team

    Resources

    • Help
    • API
    • Blog

    Use cases

    • Instant help for customers
    • Chat as a shop assistant
    • Chat as a marketing tool
    • facebook
    • youtube
    • twitter

    © Smartsupp.com